Third Party Reviews Reviews For Sport Clips Haircuts of Concord at Christenbury Corners

5 rating

Always solid, never had a bad experience or cut at this location.

4 rating

****UPDATE**** 3/23/21....The store manager, Mindy, was quick to reach out to me and help remedy my experience. She took the time to understand my perspective and listened to my concerns. While my initial haircut left me with an uneven haircut, Mindy did a fantastic job fixing it, which I did not think would be possible without going extremely short - so I was pleasantly surprised. Given the effort to make things right and Mindy's skills, I can honestly say this did change my mind about coming back. A good men's fade is valuable, and Mindy knocked it out of the park. Thank you! ********************************** 3/20/21....I have been going to Sports Clips consistently for the last 6+ years. While I mainly go to the Birkdale location in Huntersville and am happy with the customer service and cuts there, I decided to try out the Concord location because it was convenient for the errands I had to run that day. I figured I'd generally receive a similar experience and quality level of cut as Birkdale, but it couldn't be further from the truth. When I arrived, no one addressed me, and they had me wait 20min while one lady sat in the back. The other lady cutting hair didn't welcome me, didn't tell the lady sitting in back, and didn't respond to me when I asked a question. The lady sitting in back eventually came up and said, "oh, you're here." She then proceeded to cut my hair and literally gave me one of the worst haircuts I've ever had. Both her and the other lady cutting hair made it very well known they didn't want to be there any longer that day (at 3pm), and she could care less about my hair. When I tried to explain what I saw was wrong, you could tell she was annoyed, and then took the buzzer up my head and said "better?". No it was not. However, at this point I was scared she would start hacking away carelessly some more, so I agreed it was better so that things wouldn't get worse. Just ridiculous! The lady also talked about how she used to work at Great Clips.... By the end, yea, I could tell. I highly recommend to stay away from here. You'll be thankful you did.

1 rating

I have been going to Sports Clips consistently for the last 6+ years. While I mainly go to the Birkdale location in Huntersville and am happy with the customer service and cuts there, I decided to try out the Concord location because it was convenient for the errands I had to run that day. I figured I'd generally receive a similar experience and quality level of cut as Birkdale, but it couldn't be further from the truth. When I arrived, no one addressed me, and they had me wait 20min while one lady sat in the back. The other lady cutting hair didn't welcome me, didn't tell the lady sitting in back, and didn't respond to me when I asked a question. The lady sitting in back eventually came up and said, "oh, you're here." She then proceeded to cut my hair and literally gave me one of the worst haircuts I've ever had. Both her and the other lady cutting hair made it very well known they didn't want to be there any longer that day (at 3pm), and she could care less about my hair. When I tried to explain what I saw was wrong, you could tell she was annoyed, and then took the buzzer up my head and said "better?". No it was not. However, at this point I was scared she would start hacking away carelessly some more, so I agreed it was better so that things wouldn't get worse. Just ridiculous! The lady also talked about how she used to work at Great Clips.... By the end, yea, I could tell. I highly recommend to stay away from here. You'll be thankful you did.

Rated 3.6 out of 5.0 based on 31 Client reviews

5
Adam P. | April 2, 2021 Google

" Always solid, never had a bad experience or cut at this location."

4
Greg J. | March 22, 2021 Google

" ****UPDATE**** 3/23/21....The store manager, Mindy, was quick to reach out to me and help remedy my"

1
Greg J. | March 20, 2021 Google

" I have been going to Sports Clips consistently for the last 6+ years. While I mainly go to the Birk"

5
Joli | March 18, 2021 Google

" Brought my 2-year-old boy here for a much needed haircut. Wait was short and Amber did a great job "

5
robert c. | March 9, 2021 Google

" Great hair stylists here. Very kind and professional. Observing Covid-19 safety. Customer focused a"

4
Brad W. | March 6, 2021 Google

" Got a pretty good haircut here. There was not a long wait like the Afton location always has. I bel"

5
Mason M. | February 5, 2021 Google

" Ask for Amanda shes the best hair stylist I've ever had. Great conversation and a genuine person, a"

1
Jeff H. | August 24, 2020 Google

" After waiting for an hour was then told that, we can't trim a beard. Should have been told that at "

5
Jaclyn S. | August 15, 2020 Google

" Esther was great ? would recommend her!"

5
Ahmad A. | March 9, 2020 Google

"Caila did a good job. I?m very satisfied with my haircut. She is awesome and very professional."